Wednesday 13 June 2012

Scheduler/Prereleaser Manager is showing status System Hold, Fix Manager before resetting counters


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Problem description -
"Scheduler/Prereleaser Manager" is showing status "System Hold, Fix Manager before resetting counters".

Problem solution -
To implement the solution, please execute the following steps:

1. Stop all middle tier services including the concurrent managers.
Please make sure that no FNDLIBR, FNDSM, or any dead process is
running.

2. Stop the database.

3. Start the database.

4. Go to cd $FND_TOP/bin
$ adrelink.sh force=y link_debug=y "fnd FNDLIBR"
$ adrelink.sh force=y link_debug=y "fnd FNDFS"
$ adrelink.sh force=y link_debug=y "fnd FNDCRM"
$ adrelink.sh force=y link_debug=y "fnd FNDSM"

5. Run the CMCLEAN.SQL script from the referenced note below (don't forget to commit).
Note 134007.1 CMCLEAN.SQL - Non Destructive Script to Clean Concurrent Manager Tables

6. Execute the following SQL:
select CONCURRENT_QUEUE_NAME from FND_CONCURRENT_QUEUES where
CONCURRENT_QUEUE_NAME like 'FNDSM%';

7. Start the middle tier services including your concurrent manager.

8. Retest the issue.

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